Would you like to know how your compensation measures up to your competition, how much your turnover really costs, or how your guest-check and staffing levels compare to similar restaurants?

American Express and People Report are proud to bring you the Independent Operator Report. The only tool available that precisely measures your people performance while providing insight into how you compare with the industry and your direct competition. Join top restaurant operators, Union Square Hospitality Group, China Grill, B R Guest, Bold Food, Townhouse Restaurant Group, and Charlie Palmer in this ground breaking report.

Benefits to Measuring Your People Performance

• Consistent Measurement Across Entire Company
• Ability to compare performance of each restaurant within company and to the fine dining segment as a whole
• Consistent performance metrics for your management team
• Hard data to analyze labor costs and practices
• Simple and secure data collection

Report Highlights

• Quarterly report benchmarked with company and industry segment
• Metrics include: average unit volume, guest check, comp sales, staffing levels, revenue per manager, compensation and turnover
• Data is presented in an easy to read, graphic format
• Data collection tool is a simple, quarterly survey
• Once a critical mass in a city is participating, city specific data is included at no cost
• Participants have access to People Report member only Compensation & Workforce Reports and consulting
• People Report provides a dedicated analyst to work with your company in data collection and analysis
• Parent company is invited to the People Report Best Practices Conference

For more information on the IO Report and to discuss how to implement within your company, please contact Kacy Oden, Director of Membership Relations at or 972-733-6822.

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