People Report^TM Releases Results of the 2003 Survey of Unit Level Employment Practices for the Foodservice Industry

Dallas – February 11, 2004 –People Report^TM today announced the release of it’s third bi-annual Survey of Unit Level Employment Practices, a comprehensive research study that benchmarks best practices and critical issues related to both unit level management and unit level hourly foodservice employees. The research was conducted among more than 80 chain restaurant companies, representing a workforce of 638,000 hourly employees and over 45,000 managers.

Joni Thomas Doolin, chief executive officer and founder of People Report stated, “The Survey of Unit Level Employment Practices is a good barometer of what the industry is facing in relation to workforce trends. Companies can use this survey to assess how they stack up against their competition.”

The 2003 Survey of Unit Level Employment Practices addresses and benchmarks best practices in the areas of training, retention, cost of turnover, compensation, benefits, recruiting practices, work place safety and community involvement related to both unit level management and unit level hourly employees. This year’s research includes foodservice operators from quick service, quick casual, family dining, and full service casual and fine dining segments of the industry.

The study is now available for purchase for $595.00. For more information or to purchase the results call 972-364-0490 or email Melissa@peoplereport.com.

People Report™ is the foremost provider of workforce metrics, benchmarks, trends and best people practices for the foodservice industry. With more than 80 member companies, the mission of People Report is to be the catalyst for service companies seeking to balance people and profits. Services include quarterly and annual reports for its members that track, analyze and benchmark the people side of the P&L. In addition to its member only reports, People Report conducts broad national research on the service sector workforce of today and tomorrow, including demographics, compensation & benefit information, recruiting and training practices, turnover costs and solutions and more. Visit the experts on current and future HR trends for the foodservice industry at www.peoplereport.com to download and order reports, find a speaker, as well as learn more about membership.

PEOPLE REPORT™